What maintenance does my water system need?

It depends on the system. Softeners need salt and a yearly check. Most filters are changed every 6 to 12 months. We can help set up a schedule that fits your system.

Do you offer salt delivery for softeners?

Yes. We help with salt delivery for softeners so you do not have to haul bags yourself. Reach out and we will work out a plan that fits your system.

How long does a water softener last?

About 10 to 15 years with regular maintenance.

Do you service systems you did not install?

Contact us with the details of your system and what you need, and we will let you know how we can help.

Can you upgrade or replace my old system?

Yes. If your system is aging or no longer keeping up, we can review your water and your setup and recommend an upgrade or replacement based on your free water test.

Maintenance and Service Requests for Reno Homes

Already have a water system? We handle filter changes, salt delivery, yearly checks, service requests, and upgrades to keep your water treatment working the way it should.

Request Service Call or Text 775-484-4698

Keeping Your Water System Working

A water softener or filtration system is not a set-and-forget purchase. Softeners need salt, filters need changing, and water conditions can shift over time. Regular maintenance keeps your system performing the way it did the day it was installed.

Whether we set up your system or you have one that needs a hand, you can request service through one point of contact. We confirm what your system needs, schedule a visit, and explain what we did before we leave.

Who maintenance and service is right for

Reno-area homeowners who already have a water softener or filtration system
Households whose softener is running low on salt or losing performance
Anyone overdue for a filter change or a yearly system check
People whose water quality has changed and want their system re-checked

What You Can Request

These are the maintenance and service requests we help Reno-area homeowners with. Tell us what you need and we will confirm the right visit for the job.

Filter Changes
Most whole-house and reverse osmosis filters are changed every 6 to 12 months. We can set up a schedule so you do not have to track it yourself.
Salt Delivery
Softeners need salt to keep working. We offer salt delivery for softeners so you do not have to haul and load heavy bags yourself.
Yearly System Checks
A yearly check keeps your system running the way it should and can catch small issues before they become bigger problems.
Service Requests and Tune-Ups
If your system is not performing the way it used to, tell us what you are seeing and we will set up a visit to diagnose and tune it.
Water Quality Check-In
We can retest your water and confirm your system is still meeting your needs, so your water matches what your equipment was set up to do.
Upgrades and Replacement
If your system is aging or no longer keeping up, we can review your water and your setup and recommend an upgrade or replacement based on a free water test.

Not sure what your system needs? Tell us what you are seeing and we will point you in the right direction.

Signs Your System May Need Service

Some problems are easy to spot at the tap. If you are noticing any of these, it is a good time to request a visit before a small issue turns into a bigger one.

Hard water is coming back, with spots on dishes or scale on fixtures
Water pressure has dropped or the system is cycling more than usual
Taste or odor has returned at the tap
It has been more than a year since your last filter change or check

How a Service Request Works

From the first message to the follow-up, you work with one local specialist who knows your system.

1
Request Service
Tell us what you need, whether it is a filter change, salt delivery, a tune-up, or a repair.
2
Schedule a Visit
We set up a time that works for you and confirm what to expect before we arrive.
3
Service and Follow-Up
We complete the maintenance and answer any questions about keeping your system running.

One Point of Contact, Start to Finish

You do not get passed around between departments. The same local specialist who helps with your water also handles your service requests and follow-up.

Water Quality Association Certified Water Specialist

Service and installation through our local partner, Pure Water Systems of Nevada

Service Options and Brands

What we recommend depends on your system and what you are seeing. Options we help with include:

Scheduled filter changes for whole-house and reverse osmosis systems
Salt delivery for water softeners
Yearly system checks and tune-ups
Service requests for systems that are not performing the way they should
Upgrades and replacement of aging water systems
Water quality check-ins to confirm your system still fits your water

Brands available through our installation partner

Professional installation and ongoing service through our local installation partner, Pure Water Systems of Nevada.

PuronicsPentairClackWater-RightWater TechAtlantic Ultraviolet

Thinking about a new system instead? Book a free water test and we will start there.

What to Expect from a Service Visit

Tell us what you are seeing and we confirm the right visit for the job before we come out.

Service and maintenance are handled with our local installation partner, Pure Water Systems of Nevada.

We walk you through what we did and what to watch for so the system keeps running.

You keep one point of contact for future service requests and follow-up.

What Northern Nevada Customers Say

Real feedback from homeowners who worked with Reno Water Guy.

We bought the Reionator Plus Ultra from Pure. Can't believe the difference in taste and quality of our water! Kawika was great to work with and answered all of our questions. Jose did the installation in a most professional manner. Over all we found it to be an exceptional experience!

Karolyn G.

September 2026

What a great experience with Kawika at Pure Water Systems of NV! We're new to the area and have never had a water softener before. I got a couple of quotes, but it was pretty clear that this was the company we wanted to go with. Kawika was so thorough explaining everything, testing our water, and sharing the various options. And coming back after a couple of weeks to check in and test our water to make sure everything was working properly, and re-explaining maintenance. It's great to have options for DIY maintenance or full service. And now we love our whole house system and reverse osmosis in the kitchen for drinking water. Highly recommend!

Stephanie R.

August 2026

Working with Kawika at Pure Water Systems of NV was a great experience from start to finish. He was professional, knowledgeable, and made the entire process easy. The installation crew was excellent, on time, efficient, and did a fantastic job. Highly recommend!

Kyle P.

July 2026